Important customer information

All prices are Excl. shipping costs.
The webshop has a sophisticated system to calculate shipping costs.

Shipping costs are calculated by weight and location of delivery.

For payment we use PayPal. This is an easy and secure method to make online payments. I you don't have a PayPal account, you can create one "here". Select the country you live in.

It is important that, before you make your payment the "Delivery method" is set right. Click on the drop down menu to select your setting.

If you order a Membership select "Membership".

If you order eBooks without further materials, select "eBooks", to avoid shipping costs are calculated. 

If you order Materials, select the location the package has to be send to, e.g. U.S., Europe, Asia, Australia/New Zealand. This includes a combination of Materials and eBooks.

Right of return
The consumer has the right of return within 14 days after delivery of the product. Without giving any reason, the consumer can return a product in which the purchase price is paid back minus the costs of the payment service (PayPal). The cost of sending back the product are for the consumer.
Conditions: The product must not be used and sellable. It must be undamaged and complete and return the original package it was sent.

The right of return does not apply to purchases made as a special order and are therefore tailored by ThaiflowerArt.com. Custom work falls outside this rule. After consultation with ThaiflowerArt.com possibly we can derogate from this rule.
The right of return does not apply to a service that the vendor with the consumer is started before the cooling-off period has expired. The purchase amount will be credited within 30 days with deduction of shipping and handling costs, which would then be borne by the customer.

Ebooks are exempt for return.